[Yandex Cloud documentation](../../../index.md) > [Yandex DataLens](../../index.md) > Dashboards > Step-by-step guides > Dashboard settings > Adding a message displayed when contacting support

# Adding a message when contacting support in Yandex DataLens

To add information to a message displayed when contacting support:


{% note warning %}

If you use the new DataLens object model with [workbooks and collections](../../workbooks-collections/index.md):

1. In the left-hand panel, select ![collections](../../../_assets/console-icons/rectangles-4.svg) **Collections and workbooks**.
1. Open the workbook you need and select an object.

Proceed with this guide from Step 2.

{% endnote %}


1. In the left-hand panel, click ![image](../../../_assets/console-icons/layout-cells-large.svg) **Dashboards** and select the dashboard you need.
1. In the top-right corner, click **Edit**.


1. Click ![image](../../../_assets/console-icons/gear.svg) at the top of the screen. The settings window will open on the right.
1. In the **Other settings** section, next to the **Window before contacting support** field, click ![image](../../../_assets/console-icons/pencil.svg).


1. Enter additional information and click **Save**.

   {% note info %}

   This field supports the [Markdown](../../dashboard/markdown.md) markup language.

   {% endnote %}


1. In the top-right corner, click **Save**.

Now, if the user clicks the ![image](../../../_assets/console-icons/circle-question.svg) icon in the bottom-left corner of the screen and selects **Create request**, an additional message will appear in the **Information** window.

To remove this additional information, save an empty description in the **Window before contacting support**.