[Yandex Cloud documentation](../../index.md) > [Yandex DataLens](../index.md) > Troubleshooting > FAQ > All questions

# Questions and answers about DataLens

This section includes answers to frequently asked user questions about DataLens.

Sections:

* [Access permissions](permissions.md)
* [Billing and payment](pricing.md)
* [Connections](connections.md)
* [Datasets](datasets.md)
* [Charts](charts.md)
* [Calculated fields](calculation-fields.md)
* [Dashboards](dashboards.md)
* [Workbooks and collections](workbooks-collections.md)
* [Reports](reports.md)
* [Private embedding](embedded.md)
* [Other](other.md)

## How to report a problem {#how-to-resolve-problem}


There are two ways to report a problem:

* Via the Yandex DataLens interface:
  
  1. Next to the error code, click **Report problem** and select ![image](../../_assets/console-icons/circle-question.svg) **Support center** → **Create request** on the left-hand panel.
  1. Select a request type and specify a subject. If you select the `Question` or `Issue` type, the system will generate a suggested solution via the Yandex Search API based on the subject you enter. If you did not find the information you need, click **Continue**.
  1. Provide relevant details about the issue in the description and click **Create request**. A Yandex Cloud support ticket will be created automatically.

* Via a direct report to Yandex Cloud [support](https://center.yandex.cloud/support).

In your report, please provide (if possible):

* The most accurate description of the problem and the sequence of your actions.
* Images, GIFs, or videos.


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