[Yandex Cloud documentation](../index.md) > [Yandex Identity Hub](index.md) > Error diagnostics > Authentication errors when using a Yandex account

# Diagnosing Yandex account authentication errors

## Error when logging in under your account {#authentication-missed}

Access to Yandex Cloud services is limited for your [Yandex account](../iam/concepts/users/accounts.md). Contact [Yandex ID support](https://id.yandex.com/helpdesk).

## Access denied {#service-access-missed}

Access to this service for your [Yandex account](../iam/concepts/users/accounts.md) is denied. Contact [Yandex ID support](https://id.yandex.com/helpdesk).