[Yandex Cloud documentation](../index.md) > [Platform overview](index.md) > Yandex Cloud services > SLA

# Service Level Agreement (SLA)

The Service Level Agreement (SLA) defines:
  * General terms and conditions for guaranteed availability of Yandex Cloud services.
  * Service levels of Yandex Cloud services.

SLA details are available at:
* [Yandex Cloud](https://yandex.com/legal/cloud_sla/) Service Level Agreement
* [Service levels for Yandex Cloud](https://yandex.com/legal/cloud_sla_levels/?lang=en) services