[Yandex Cloud documentation](../../../index.md) > [All solutions](../../index.md) > [Yandex Cloud Billing](../index.md) > Payment deadline

# Payment deadline



## Case description {#case-description}

You need to find out the deadline for topping up your billing account.

## Solution {#case-resolution}

Yandex Cloud uses the postpaid billing model. 

The amount due is based on the volume of resources consumed during the reporting period. Yandex Cloud expects your payment, i.e., you topping up your billing account, within two weeks from the start of the new reporting period, i.e., month.

For a more detailed billing cycle description, see these sections:

* [Billing cycle for businesses](../../../billing/payment/billing-cycle-business.md)
* [Billing cycle for individuals](../../../billing/payment/billing-cycle-individual.md)

## If nothing helped {#if-nothing-worked}

If the above actions did not help, [create a support ticket](https://center.yandex.cloud/support). Provide the following information in your ticket:

1. Billing account ID. You can find it on the [page with the billing account details](https://center.yandex.cloud/support).
1. Issue description.